Effective Date: 06/01/2024
Evergreen Home Performance ("Evergreen," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, property address, energy usage data, and any other information you provide to us when requesting a quote, scheduling a consultation, or signing up for our newsletter.
- Technical Information: This includes your IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our services: This includes responding to your inquiries, providing quotes, scheduling consultations, installing solar systems, and addressing customer service requests.
- To communicate with you: This includes sending you emails, text messages, or phone calls regarding your project, promotional offers, or company updates. You can opt out of marketing communications at any time.
- To analyze and improve our website and marketing efforts: We may use website usage data to understand how visitors interact with our website and to measure the effectiveness of our marketing campaigns.
How We Share Your Information
We may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who help us with website hosting, data analysis, marketing, and other business operations. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Partners: We may share your information with solar equipment manufacturers, financing partners, or other businesses we collaborate with to provide our services.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., a subpoena or court order).
Your Choices
You have the following choices regarding your information:
- Opting Out of Marketing Communications: You can unsubscribe from our marketing emails or text messages by following the instructions provided in the communication.
- Accessing and Updating Your Information: You can request access to or update your personal information by contacting us at [Your Contact Information].
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website.
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